Here are the answers to some of our most frequently asked questions about ATP. However, if you're still having trouble finding what you're looking for, please contact our team, who will be happy to answer any questions.

What is the ATP System?

ATP helps any team understand how they perform, stay connected, adapt under pressure and grow. It blends three layers: team performance, emotional rhythms, and leadership rhythm.

Who is ATP for?

Any team - business, healthcare, emergency services, leadership, sport, public sector, education, or project teams.

How long does the ATP survey take?

Around 7–10 minutes.

Are my responses anonymous?

Yes. All insights are shown at team level only. Individual results are never shared.

What do I get in an ATP Report?

A clear picture of your team's performance across eight components, plus a narrative you can act on immediately.

What is the Emotional Engine?

A deeper layer that reveals the emotional patterns affecting performance - fairness, trust, stress, pacing, tension, and connection.

What is the Leadership Layer?

Insights into the leadership behaviours shaping team rhythm - safety, trust, support, challenge, and pace.

What can I buy on the site?

ATP Reports, Feedback Sessions, Interventions/Tools, and Bundles. Additional report types will be added over time.

What payment methods do you accept?

Stripe, invoice, and bank transfer

What is your refund policy?

Refunds depend on the product type. See our Refund Policy for full details.

Is ATP GDPR compliant?

Yes. We follow UK GDPR and retain ATP diagnostic data for 7 years.

Where do I get support?

Email support@zealsolutions.co.uk and we’ll respond within 3–4 business days.